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Terms & Conditions

Welcome to NEOPAUSE! By accessing or using our website and services, you agree to be bound by the following terms and conditions. Please read them carefully.

Neopause – Terms of Use

Last updated: 15 January 2026

Welcome to Neopause. These Terms of Use (“Terms”) govern your access to and use of the Neopause website, applications, content, tools, AI features, and services (collectively, the “Services”).

By accessing or using Neopause, you agree to be bound by these Terms. If you do not agree, please do not use the Services.

1. About Neopause

Neopause is a digital wellness platform designed to provide education, lifestyle guidance, and AI-assisted support for women navigating menopause and midlife health transitions.

Neopause is not a medical service and does not replace professional healthcare.

2. Eligibility

You must be:

  • At least 18 years old, and

  • Legally capable of entering into a binding agreement

By using Neopause, you confirm that you meet these requirements.

3. Medical & Health Disclaimer (Very Important)

Neopause does not provide:

  • Medical advice

  • Medical diagnosis

  • Medical treatment

  • A doctor–patient relationship

All information, content, AI outputs, coaching prompts, programs, and recommendations are provided for educational and informational purposes only.

⚠️ Always consult a qualified healthcare professional before making decisions related to your health, symptoms, medications, or treatment.

4. AI-Powered Features Disclaimer

Neopause may use artificial intelligence (AI) to generate insights, coaching prompts, summaries, or recommendations based on user inputs.

You understand and agree that:

  • AI outputs are not medical advice

  • AI responses may be incomplete, generalized, or inaccurate

  • AI tools are designed to support awareness and education, not clinical decisions

  • You are solely responsible for how you interpret or act on AI outputs

Neopause makes no guarantees regarding the accuracy, reliability, or outcomes of AI-generated content.

5. No Emergency Use

Neopause is not intended for emergency situations.

If you believe you may be experiencing a medical emergency, seek immediate medical attention or contact local emergency services.

6. User Responsibilities

You agree to:

  • Provide accurate and truthful information

  • Use Neopause only for lawful and personal purposes

  • Not rely on Neopause as a substitute for professional care

  • Use the Services responsibly and at your own discretion

You agree not to:

  • Misuse, copy, or exploit platform content or AI tools

  • Attempt to reverse-engineer or disrupt the platform

  • Upload harmful, abusive, or unlawful content

  • Impersonate another person or misrepresent your identity

7. User Content

You may submit information, responses, feedback, or other content (“User Content”).

By submitting User Content, you:

  • Retain ownership of your content

  • Grant Neopause a non-exclusive, royalty-free license to use it solely to operate and improve the Services

  • Confirm that you have the right to share such content

Neopause reserves the right to remove content that violates these Terms.

8. Intellectual Property

All content on Neopause, including but not limited to:

  • Text

  • Programs

  • Coaching frameworks

  • AI prompts

  • Graphics

  • Branding

  • Logos

  • Software

are owned by or licensed to Neopause and protected by intellectual property laws.

You may not copy, distribute, modify, or commercially exploit any part of the Services without written permission.

9. Paid Features, Founding Members & Future Subscriptions

Certain features or programs may be offered for a fee, including founding member access.

Unless otherwise stated:

  • Fees are non-refundable

  • Access is personal and non-transferable

  • Pricing and offerings may change over time

Additional payment terms may be provided separately where applicable.

10. Limitation of Liability

To the fullest extent permitted by law:

Neopause shall not be liable for:

  • Any health decisions or outcomes

  • Any reliance on AI-generated content

  • Any indirect, incidental, special, or consequential damages

  • Loss of data, profits, or business opportunities

Your use of Neopause is entirely at your own risk.

11. Indemnification

You agree to indemnify and hold harmless Neopause, its founders, affiliates, and partners from any claims, damages, or liabilities arising from:

  • Your use of the Services

  • Your violation of these Terms

  • Your reliance on content or AI outputs

12. Termination

Neopause may suspend or terminate your access at any time if:

  • You violate these Terms

  • We believe your use poses risk to the platform or other users

You may stop using the Services at any time.

13. Privacy

Your use of Neopause is also governed by our Privacy Policy, which explains how we collect and use personal data.

14. Changes to These Terms

We may update these Terms from time to time.

Changes will be posted on this page with an updated “Last updated” date. Continued use of the Services constitutes acceptance of the revised Terms.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the applicable jurisdiction, without regard to conflict-of-law principles.

16. Contact Us

If you have questions about these Terms, please contact:

Neopause
📧 Email: support@neopause.health